800.959.8365

Shipping, Mailing & Refunds

Standard shipping is via UPS Ground. UPS 2 Day Air and Next Day Air options are available. All orders are shipped out on the last day of production turnaround time.

Orders being mailed directly from Modern Postcard typically mail 2 business days after the last day of production turnaround time. Orders requiring inserting or additional mailing services may take longer. Postage options include First Class (3-5 day delivery nationwide), Marketing Mail (5-15 day delivery nationwide), and Nonprofit Standard Mail (5-15 day delivery nationwide). Please contact a representative if you have specific timing needs.

Printed products may not be returned. All sales are final. However, Modern has a history and reputation of making things right for customers. If you have an issue with an order, we are more than happy to discuss a fair and equitable resolution. No refunds will be granted once MP begins your order. Additionally, no partial refunds will be provided for work not completed. Design fees may still apply and be charged if work is done, even if the work is not printed. All refunds due to an overpayment (including postage) on a particular account are available upon customer request.

I've been working with Modern Postcard for nearly ten years now. They are the perfect company to go to for my quarterly promotions. I recently had the pleasure of working with one particular rep, who not only helped solve an old issue regarding an order discount, but was strategic in getting my order through the system with great communication and responsiveness. It is this very sort of customer service which will keep me coming back! Thanks!
Kristine Lombardi
Illustrator